Osama
Abdelnasser
Full Stack Software Engineer & AI Specialist
Crafting scalable AI-driven solutions and high-performance web applications.

About Me
Full Stack Engineer with a passion for AI and scalable systems
Professional Summary
Highly skilled Full Stack Software Engineer with hands-on experience building AI-driven CRM systems.
Led the development of scalable microservices, real-time features, and AI chatbot integrations.
Strong foundation in software engineering with a 3.92 CGPA from Universiti Teknologi Malaysia.
Languages
Work Experience
Founder
Mind Step Tutor
Mar 2026 โ Present
United Arab Emirates
- โนOrganizing the relationship between Students and Private Tutors in a B2C and C2C platform.
AI FullStack Software Engineer
Salesmrkt
Sept 2025 โ Mar 2026
Seattle, WA
- โนConverted a React project to NextJS for enhanced security and flexibility.
- โนDeveloped an AI chatting system with recommendations and in-depth search, responding in 1.5s using Gemini.
- โนEngaged directly with clients for update requests and technical support.
- โนUpdated Shopify store with new template UI and configurations.
- โนManaged and developed features for service providers: Salesbox, Salesmrkt, and GoTryOne using NextJS, Tailwind, Firebase, Algolia, and Zustand.
- โนUtilized QuickBooks and Stripe to handle complex payments and invoicing.
- โนUsed N8N to handle complex process automation outside the main system.
Fullstack Software Engineer
Engages AI
Jan 2024 โ Aug 2025
Singapore
- โนDeveloped a full-featured CRM chat application with integrated AI chatbot capabilities.
- โนEnhanced Frontend features using MUI, React, Redux, socket.io, RabbitMQ, and custom web widgets.
- โนReplaced Webpack with Vite in the Frontend, achieving 50% faster build times.
- โนBuilt scalable backend microservices with NestJS, leveraging PostgreSQL, Redis, and RabbitMQ.
- โนIntegrated advanced AI components: Python, RASA models, GPT-4, GPT assistants, and LangGraph.
- โนManaged cloud deployment on Alibaba Ubuntu instances and serverless AWS Lambda functions.
- โนDeveloped comprehensive reporting dashboards and automation workflows for lead management.
- โนImplemented contact grouping and broadcast messaging systems.
- โนOptimized backend performance by migrating logic to database functions and materialized views.
- โนUsed PeerDB (CDC) for real-time synchronization between multiple data sources.
- โนDeveloped a serverless crawler function to automatically update the GPT assistant vector store.
- โนEnsured code quality and reliability through unit testing with Jest.
Software Engineer Intern
QuickDesk
May 2023 โ Dec 2023
WP, Kuala Lumpur
- โนContributed to CRM web application development; developed frontend in React.
- โนImplemented backend using NestJS, PostgreSQL, Redis, and Alibaba ChatApp.
- โนDeveloped AI chatbots using the Rasa framework.
System Analyst
Universiti Sains Islam Malaysia
Oct 2022 โ Apr 2023
Nilai, Malaysia
- โนModernized legacy university systems by migrating from PHP and Kotlin to React and React Native.
- โนSignificantly improved system performance, maintainability, and user experience.
- โนSupported cross-platform mobile applications for student management.
Technical Team Member
Developer Student Club - UTM
Nov 2021 โ Oct 2022
Johor Bahru, Malaysia
- โนExplored machine learning and deep learning fields in AI to learn and participate in hands-on workshops.
Frontend Web Developer
Freelancer.com
Nov 2021 โ Nov 2021
Remote
- โนDeveloped a weather journal website connected to a weather API using HTML forms and Express.js to facilitate interactive data requests.
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Testimonials
"Osama is an exceptional engineer. His AI integrations transformed our CRM workflow and significantly boosted efficiency."

Joseph Greco
CEO at Salesmrkt
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